Privacy Policy

Our commitment to the protection of your privacy

This Privacy Policy outlines our commitment to the protection of your privacy and your personal data when you participate in a course or attend one of our Charters with Northern Beaches Boating. Please take the time to read this policy carefully to understand how we collect, use, disclose, and protect your information.

The type of personal information we collect

When you book a course or a charter with northern Beaches boating, we collect and process personal information, including:

Contact Information: Name, email address, phone number, your emergency contact and mailing address.

Any medical conditions that may affect your training or charter

Booking Information: Details of your bookings and reservations, including dates, times, and special requests.

Payment Information: Credit card details and billing address.

Communication Data: Information contained in or relating to any communication that you send to us or send through our website (including metadata associated with the communication).

How We Use Your Information

We use the information we collect in the following ways:

To Provide Services: To process and manage your bookings and reservations, and to deliver the services you have requested.

To Communicate with You: To send you updates, confirmations, and other essential communications related to your bookings and our services.

Booking Information: Details of your bookings and reservations, including dates, times, and special requests.

For Legal and Security Reasons: To comply with legal obligations, protect our rights and interests, and ensure the safety and security of our website and services.

Your personal information (full name) is added to your Certificates issued to you by Australian Sailing

How we store your personal information

We do not store your information on our own website and server.

All website forms including bookings and payments are processed through our secure third-party providers, Acuity for Booking, Formspree for Forms, Square for Payment Processing, and Microsoft 365 for Emails.

These providers may change at any time. We will update this policy with any changes to the booking and payment processing provider.

We may share the information with:

Personal information is shared with our external training providers or in the event of an emergency with Marine Rescue (Australian Sailing for your Powerboat Training) for operational and safety reasons.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices and services. The most recent version will be posted on our website, and the date of the latest update will be indicated at the top of the policy.